Wordpress themes and plugins put a lot of unnecessary codes and resources on all of your website pages. We check in detail and remove extra scripts, CSS, plugins and resources that are not being used on your website. It's a delicate process to improve your websites speed without compromising on quality and functionality. It varies from website to website. (Advance Plan: Only removal of Bloat from Homepage, About and Contact page) (Enterprise: Removal of Bloat from main pages and post type pages.)

We can surely remove any malware on your website, but complete restoration of the website depends upon the type of malware or accident the website has and the damage it has already done. So we shall need to review your website and its backend. This malware removal is performed at a minimum of 3 months subscription of Advance or Enterprise plan.

We shall provide a detailed report each month containing information about Wordpress, themes and plugin updates that have been performed in the last month. It shall also include how your website is performing overall in search results for specific keywords. Furthermore, this report shall have details of any broken links on the website that can push away your visitors and potential leads.

Yes, we manage WooCommerce websites. We take care of security, updates and keep it working all the time. Offsite-hourly backups are the best if you have a big store that has a continuous stream of orders each month. We fix any problems no matter how much time it takes. No hidden or additional bill is charged for any fix. For the products added each month, it depends upon the type of plan you have subscribed to. For Enterprise plans, we offer up to 2 hours of work for the content population. Additional working hours can be offered based on your product type and after a mutual discussion.

For the website management and care, it doesn’t matter which web host you are using. We shall manage your web host technical settings. But for the speed of your website, web host plays a major role. If you want a good score on Google Page Speed or GtMetrix then you should have a good web host that improves first byte loading and reduces wait time for the server. We can also assist you for your web host selection. We do not make any referral money from any web hosting company. We only suggest hosting based on our experience and server functionality.

Your website is continuously monitored and is kept up to date all the time. But if you shall need any urgent support, our team usually responds within 3 hours during our working time. We work in 2 shifts to cover the maximum time span during the day. For major updates and content population tasks, the average completion time for a task is less than 24 hours unless the task is of more than 5 hours.

Your website is continuously monitored and is kept upto date all the time. But if you shall need any urgent support, our team usually responds within 3 hours during our working time. We work in 2 shifts to cover maximum time span during a day. For major updates and content population tasks, average completion time for a task is less than 24 hours unless the task is of more than 5 hours.

We shall need your WordPress admin login credentials and your web hosting login credentials. If you don't know your login credentials, our pros will walk you through this.

Web host providers normally offer system-generated backups that happen at a certain time. Also, the restoration of the backups can fail a lot. In case your web hosting expires for some time, you will lose the backup as well because your backup is also stored with the same service providers. But our backups are off-site. This means they are intact even if your web host becomes unresponsive or shuts down the system completely.

You can send your login credentials by replying to the welcome email you shall receive after checkout. Alternatively, you can share your login credentials through password management and sharing app, LastPass or BitWarden.